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Vanuatu Internet and Mobile Phones in Vanuatu

Keep in touch on your Vanuatu Holiday.
Get the Rocket Guide to Vanuatu to help you get the best deals
for mobile phone and Internet access in Vanuatu.

Vanuatu Mobile Internet

Visitors to Vanuatu will find access to the Internet easy in Port Vila, where there are numerous Internet Cafes. The Rocket Guide to Vanuatu includes the locations of the most popular Internet Cafes.

The cost of connection in Vanuatu Internet Cafes is very high.

Almost all resorts and hotels in Port Vila and Luganville have Internet access. Most Port Vila hotels feature internet access directly from the rooms via Lan or wireless conections. The Rocket Guide to Vanuatu gives information about Internet connections from hotels and resorts throughout Vanuatu.

Direct access to Vanuatu's Mobile network is available to visitors using the pay in advance SIM cards from TVL or DigiCell. Rates, including data, are very reasonable. Details on how to set up the pay in advance service for Internet data are on the Rocket Guide.

Mobile Phones in Port Vila and Vanuatu, Internet in Vanuatu and SMS in Port Vila and Vanuatu

Both Digicell and TVL offer GSM and 3G but you'd better count on GSM being the norm when you are travelling anywere but Port Vila and possibly Luganville. GSM isn't fast but you are buying MB of download, not hours so other than the frustration of waiting it is OK.

TVL rates range from 50VT (about AUD 0.60 cents) for one day Internet with 75MB of data and free Facebook - to 2000VT (about AUD$25) for a month of data with 4500MB of data plus free Facebook.

DigiCel has a similar one day 50VT plan with 50MB of download but the one month 4500MB of data plan costs more than double the TVL plan at 4,500 VU. Of course you need to have a SIM card for either DigiCel or TVL. The DigiCel SIM card costs 500VT and you get 800MB, 800 minutes, 800 SMS and 800VT credit over 4 months!

The TVL SIM card costs nothing. Show up at theTVL office and ask for a SIM card :-)

If you are going to be in Vanuatu for awhile and travelling to the outer islands, I'd suggest getting both a TVL and a DigiCel SIM card; maybe have two smart phones or have the one SIM in a tablet or WIFI modem and the other in your smart phone, or have one phone with two sim cards. Since you are paying as you go if you get to an island where you have DigiCel but no TVL you can still get on line. Plus if both networks are available you could test each with a low cost one day or one hour plan to see which one actually works better. And if your TVL account gets used up, you could switch to DigiCel and top up that account online.

Roaming Data Costs in Vanuatu

Telstra Australia pay in advance travel packs (expires after 30 days).
You really don't want to do this - it's stupidly expensive. You are much better off to buy an unlocked quad-band Android smart phone for a couple of hundred dollars then buy a pay-in-advance SIM card pack when you arrive.

  • Travel pack for one Gigabyte of data (up and down counted) costs $1800.
  • No travel pack costs for one Gigabyte of data AUD$15,000.
  • Travel Pack for 29 MB AUD $85
  • No travel pack for 29 MB AUD $450.

Telecom New Zealand NZ$900 for 20MB of data.

Vodaphone NZ NZ$200 for 20MB of data.

What you'll need to have.

To use your existing phone in Vanuatu you will need:

1. An UNLOCKED Android or IPhone smart phone, tablet, WiFi modem or USB key.

2. The smartphone, tablet or USB key must have the 3G WCDMA Band 8 (900 MHz E-GSM) (Normal for Australia, New Zealand and Europe - not for US or Japanese phones).

If you want to make sure your phone will work in Vanuatu (providing it is unlocked) visit http://willmyphonework.net/

The phone or tablet or WiFi hotspot has to be unlocked or you won't be able to use it in Vanuatu.

Some American or Japanese mobile phones won't work in Vanuatu. Only ulocked phones will be able to use a Vanuatu SIM card so if you bought your phone from a telecom or mobile service you will probably have a phone locked to their service and you can forget about using it in Vanuatu except on roaming. Some services, like Vodaphone, will unlock your phone or modem for a fee but you need to do it while still in the country where the phone is registered. They can't change the frequencies, however.

You can actually buy a phone in Vanuatu for a reasonable price. But you can also buy an unlocked Android smart phone with the correct frequencies from eBay or one of the big online discount stores before you leave - then you can use it anywhere.

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